If you’re a tool person Good Life or Tuya in Spain, you might have seen that within the final hours all of them have stopped working. Don’t fret, it is not simply you; the app It has been inflicting issues since final June 10 at night time, at which era Web customers started to complain that their residence automation units weren’t working.
Fortuitously, nonetheless, the service seems to be re-establishing itself for customers. Complaints have decreased in the previous few hours and a few are already reporting that the issue has been resolved.
All the pieces would point out that it was an issue associated to an Amazon Information Middle in Europe and a possible hearth that occurred in it as already occurred with the OVH agency, though none of this has been confirmed by Good Life.
The servers of #SmartLife They’ve fallen and I needed to flip off the sunshine by going to the change as if I have been residing in the midst of 2016.
– Marc (@marcpp_) June 10, 2021
Person complaints, as we will see on Twitter, date again to the night time of June 10. All of the sudden, customers of Tuya residence automation units linked to Good Life seen that not solely their lights stopped working, however all their different residence automation units accompanied them within the fall.
This has a purpose: as occurred with Cecotec a couple of weeks in the past, the app from Good Life It stopped working, which serves to hyperlink and function all these units. Apparently, one of many Amazon Information Facilities situated in Europe (particularly, in Frankfurt) had “temperature” issues that prevented the engineers from “accessing” the issue space. Therefore the belief of the fireplace.
— Jack Robertson-Adam (@MonsterJack24) June 10, 2021
All through the night time, the Good Life agency started to revive the operation of its platform, so on the time of writing this text, the service must be totally recovered. What’s extra, Amazon’s own website To examine the standing of the Amazon AWS exhibits that the Frankfurt Information Facilities are working usually. All this was detected by the net Teknófilo.
For those who discover that within the final hours you haven’t been capable of regain entry to your units by means of Good Life, We suggest reinstalling the applying, contacting Tuya or failing that re-link your house automation home equipment to the applying, though with the service already virtually recovered this could have been achieved routinely.
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